Our customer

Gothaer Insurance Bank VVaG

The Gothaer Group is one of the major insurers in Germany. The insurer has its headquarters in Cologne.
A screenshot from one of the trainings created by IM|S

Keyfacts

  • Industry: Insurance
  • Customers: Private and corporate customers
  • Number of employees: Approx. 4,700

Use Case: Online trainings | Tool: Content Builder

Better safe than sorry: Learn about insurance products easily online

Gothaer offers its customers a wide range of products to cover risks. House & home products, for example, are at the top of the list.
Burglaries in particular have attracted greater media attention in recent years. Statistics assume a burglary every 3 to 4 minutes.

Our online training on “Burglary Protection Measures” is one of the examples of how we have documented specific know-how in insurance together with Gothaer. In the practical and application-oriented training, customer advisors can optimally prepare themselves for the discussion with their customers and look up how the risk determination is carried out step by step for the conclusion of the contract.

Gother provides the content, IM|S supports with didactic and media expertise – and implements the online training with the Content Builder. And Gothaer itself also uses the authoring tool to create its own online training courses on products and processes.

Gothaer has been an IM|S project partner since 2015.

A screenshot from one of the trainings created by IM|S
Further joint projects with this customer

An excerpt of previous project collaborations:

  • Project 1: Online training “Social Media”
  • Project 2: Online training “VermögensPlan Premium”.
  • Project 3: Online training series “Your new CRM”.
  • And many more…

More use cases about learning media: