Gothaer Versicherungsbank VVaG

Online training for burglary risk assessment

The Gothaer Group is one of the largest insurers in Germany. The insurer has its headquarters in Cologne.

Screenshot from one of the created trainings

Keyfacts

  • Industry: Insurance
  • Clients: Private and corporate customers
  • Number of employees: Approx. 4,700

Use Case: Online Trainings | Tool: Content Builder

Better safe than sorry: get to know insurance products easily online

Gothaer offers its customers a wide range of products to cover risks. House & home products, for example, are at the top of the list.

Burglaries in particular have become the focus of greater media attention in recent years. According to statistics, there is a burglary every 3 to 4 minutes.

Our online training course on “Burglary protection measures” is one example of how we have worked with Gothaer to document specific know-how in the insurance sector. In the practical and application-oriented training, customer advisors can optimally prepare themselves for discussions with their customers and look up how to determine the risk step by step in order to conclude a contract.

Gothaer provides the content, IM|S supports with didactic and media expertise – and implements the online training with the Content Builder. Gothaer itself also uses the authoring tool to create its own online training courses on products and processes.

Gothaer has been an IM|S project partner since 2015.

Screenshot from one of the created trainings
Other joint projects with this customer

An excerpt of previous project cooperations:

  • Project 1: Online training “Social Media”
  • Project 2: Online training “VermögensPlan Premium”
  • Project 3: Online training series “Your new CRM”
  • And many more…

Would you like to find out more about this use case? We would be happy to show you how you can achieve your goals with IM|S solutions.

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