Training for customers & partners
Strengthen customer loyalty, increase turnover, reduce resource costs
Companies worldwide trust in hiveQ
Increase your performance!
Mobilise your untapped potential – with an LMS for your customers & partners
Strengthen customer loyalty
With each visit to your platform, your customers will automatically engage with your brand, interact with you, and become increasingly loyal to your business.
Help your customers & partners become successful with your products and build strong, long-term partnerships.
Increase customer satisfaction with specially designed features such as our personalised dashboards and centralised knowledge base.
Benefit from integrated reporting & survey tools to gain valuable insights into the behaviour and thoughts of your customers & partners.
Use this information to further expand your customer engagement and drive your business success.
Increase turnover
Thanks to integrated payment functions, you can decide for yourself whether, for how much and for which target group you want to monetise your content.
Benefit from more efficient, faster training of your sales partners and make them fit to successfully sell your products in no time.
Save time and money with a centralised training system, personalised dashboards and improved efficiency.
We are happy to advise you in a personal meeting on how our LMS can help you increase your sales.
360° Marketing Integration
Benefit from integrated interfaces in the areas of SSO, CRM, eCommerce, content, social media and web conferencing.
Link the data collected in the LMS about your customers & partners with your existing databases. Use these new, valuable insights to further optimise your marketing strategy.
Who bought what? What trends are emerging? What did partner X do for customer Y?
Place targeted trainings for new products to boost sales or create incentives for trainings where you would like to have more participants.
Simply use built-in functions such as gamification, badges and vouchers.
“We have been using hiveQ successfully for several years for virtual meetings and customer discussions. The professional atmosphere given is particularly convenient for us.
We are delighted with the LMS, as well as the dedicated and experienced team in the background.”
David Duarte dos Santos,
Saurer Spinning Solutions GmbH & Co. KG
One LMS - Unlimited possibilities
Our Learning Management System is constantly being developed for use in “Training for Customers & Partners”.
Your look & feel
Create your own innovative, digital learning world for your customers & partners. Thanks to its CI-compliant design, it fits seamlessly into your brand identity and strengthens the learners’ bond with your company in the long term.
Our Learning Management System can also be enhanced with customised pages for company news, product launches and other information.
Personal dashboards
Keep track of all relevant information and the KPIs that are important to you in one central place.
Insights, reports & statistics
What trends are emerging in the trainings? Which online trainings need to be promoted more and which are running as planned?
Benefit from comprehensive statistics & automated reports to learn more about the behaviour and needs of your partners & customers.
And what's more: Fully integrated!
Almost unlimited possibilities thanks to integrated interfaces in the areas of SSO, CRM, eCommerce, Content, Social Media and Web Conferencing.
Inspiring customer projects and use cases
How other companies benefit from the use of our Learning Management System.
The Hörmann Group is exclusively represented by sales partners in over 50 countries. These play a strategically important role and made a significant contribution to last year’s annual turnover of more than 1 billion euros.
In order to remain the market leader in Europe, Hörmann focuses on the targeted qualification of its sales partners. With hiveQ, Hörmann imparts product knowledge, installation skills, soft skills and language training, among other things.
In the administration area of the LMS, the company’s admins can see which online trainings are particularly popular with partners, what the current learning progress is, which online trainings are rarely viewed, and other useful information that contributes to the continuous optimisation of the sales network.
The Straumann Group is a global leader and innovator in esthetic dentistry. Settled in Basel, Switzerland, its wide range of products and services are sold in more than 100 countries.
Straumann uses hiveQ to train dental professionals around the world.
With the eCommerce feature, the company can also offer training for a fee. Each branch can tailor the documents and taxes of the booking process to its own country and customer needs.
A payment interface ensures the highest level of data security at all times.
hiveQ at a glance
Course management
- Presence, Virtual Classroom, Online and Blended Learning
- Learning paths / Big Picture
- Certificates and badges
- 24/7 knowledge database
- User management
- Self-services and automated workflow
- Available in up to 46 languages
Content creation
- User Generated Content
- AI-based course creation
- Conduct tests & surveys
- Social Learning (Streams)
Integration
- Standard interfaces (OAuth2, OpenID, SAML, REST API, Teams, and so on)
- Integration of all file types
- SCORM conformity
- Integration of external content
Reports
- Automated reports
- Analytics
- Customised dashboards depending on role
Security
- Access control and authentication
- DSGVO compliant
- SaaS Hosted in Germany
Special Features for Customer Training
- UI in your own look & feel
- Integration into your website
- Target group-specific offers
- Multibranding
- Connection of your CRM
- Integrated e-commerce
- Sales Rep Dashboard
- Recording the customer's training requirements
- Integration in Marketing-Cloud
