Our customer

Endress+Hauser AG

Endress+Hauser is one of the world’s leading suppliers of measuring instruments, services and solutions for industrial process engineering. The family-owned company is headquartered in Reinach near Basel in Switzerland.
A screenshot from one of the trainings created by IM|S

Keyfacts

  • Industries: Measurement and control technology
  • Customers: Chemical, energy and power plants, basic materials and metals, food, life sciences, oil and gas, and water/wastewater.
  • Production sites: In Germany, Brazil, China, France, the UK, India, Italy, Japan, Switzerland, South Africa, the Czech Republic and the U.S.
  • Service and sales: in over 125 countries
  • Number of employees: Approx. 6,600 worldwide

Use Case: Online Training

Operator training, utility films & classroom training information on one platform

Endress+Hauser impresses its customers with “a deep understanding of their applications and the special requirements of their industry. “* To ensure that new as well as longstanding employees can quickly develop precisely this understanding, Endress+Hauser relies on numerous online training courses. Many of these are aimed in particular at employees in sales.

The training courses are always based on the reality of the customer: With a Big Picture to start with, a training participant finds himself in the landscape of his customer. Starting from this overview, he dives into the basics of the technologies on which Endress+Hauser’s core products for a specific industry are based.

Based on this, the products are presented – with a focus on product renewal, so that all employees are also always up to date.
In this way, Endress+Hauser employees can convincingly communicate the innovative solutions to their customers and contribute to the success story of the family-owned company.

Endress+Hauser has been an IM|S project partner since 2011.

An excerpt of previous project collaborations:

  • Project 1: Online training “Water pollution control”.
  • Project 2: Online Training “Basics of Calibration
  • Project 3: Online training “Explosion protection”.
  • And many more…

 

*https://portal.endress.com/wa001/dla/5001125/1194/000/00/EH_2020_fact_sheet_DE.pdf

A screenshot from one of the trainings created by IM|S

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