Your expert for customer & partner training
Your customer and partner training

Fit for the challenges of the future

Change and innovation – these are the challenges facing the automotive industry. With well-trained customers and partners, you can master them with ease.

We are at your side!

free & without obligation

These companies rely on solutions from IM|S

market leading


Organize courses and user groups more efficiently than ever. Create unique learning worlds with your look and feel.
Take your K&P training to the next level with hiveQ.


Learning media

Let our experienced creative team create your customer and partner training. Look forward to 3D media, virtual reality, 360° applications, WBT, and more!



Whether consulting, coaching, enabling, learning media creation, or expert services, IM|S offers a wide range of customer and partner training support.

Time and location independent with hiveQ

Free yourself from rigid training schedules

In the automotive industry, it is not uncommon for many customers and partners to spend their working hours away from the computer.

With web-based courses, you can provide each user group with the necessary training materials, regardless of time or location.

Offer your customers, partners, and employees more flexibility and reduce administrative effort noticeably.

With the powerful Learning Management System hiveQ, these and many other points can be implemented quickly and efficiently.

Continental Automotive Aftermarkets "moreContinental"
Market-leading training software

Create your learning world

Stand out from the crowd with quality, originality, and personality.

Create an engaging learning environment for your customers and partners with your look and feel.

Strengthen the interaction and identification with your brand and create trust in your company and your products.

The LMS hiveQ offers you a wide range of customization options.

Travel through your little universe – with hiveQ!

Successful companies rely on IM|S

Click on the image to view the use case

Click on the image to view the use case

Content is King

Create customized learning media

Turn instruction into interactive training. There are no limits, whether WBTs, videos, PDFs, or even virtual reality – with IM|S at your side.

Our experts create learning media for you according to your specifications and wishes.

Offer your users a breathtaking learning experience that they will remember.

Intelligent Tracking

Learning progress & documentation

The tracking tool integrated with hiveQ allows you to make the learning process of your target group transparent, efficient, and traceable, thus offering learners tangible added value.

Always keep an eye on the learning progress of your target group and support learners individually if necessary.

Evaluate your training according to success and adapt them quickly and easily to current trends.

Generate regular reports and document in a legally compliant manner that you have fulfilled your obligation to instruct.

Customer and partner training

Ready-to-Use Packages

Are you looking for an all-inclusive package?

Do you need training for a product launch or onboarding? No problem!

We offer Ready-to-use packages for various customer and partner training areas, which have been created according to a proven didactic concept.

Lean back and relax. We have your back!

An extract from the racing game by Continental Automotive Aftermarkets GmbH
Learning by playing

Success with gamification

Create new incentives through playful elements in your training and thus increase the motivation and learning success of your customers and partners.

Offer challenges and quizzes in your training courses that test learners’ knowledge.

Award badges or trophies for exceptional achievements.

Leverage the effectiveness of social learning and open up opportunities for learners to learn by sharing.

Badges in your corporate design that can be shared via social media can strengthen your brand in the long term.

A (learning) world without borders

Around the world with hiveQ

Do your target groups speak different languages or come from different cultural backgrounds with their customs, norms, and legal requirements?

With the Learning Management Software hiveQ, localizing your training courses has always been challenging. More than 40 user languages and further individualization options are available.

Control centrally and train globally!

Everything from one source

We are there when you need us.

Do you have more than enough to do with your daily business, or do you need the required know-how?

Do you need support in particular areas, or are you seeking an all-around carefree package?

No problem!

As a full-service agency, IM|S knows how to adapt to individual needs and provide support in all customer and partner training areas.

Our specialist teams combine knowledge and expertise from over 20 years in software, didactics, media, and project management.

Free eBook

Digital transformation in training - more than just a buzzword

In our free eBook, we answer many questions about digitalization in training.

Gain deeper insights into the topic and benefit from the knowledge of our experts.

Create impressive learning worlds and ensure legal security

With the leading Learning Management System hiveQ, you have all the tools to create a learning world for your customers and partners that will inspire them.

Relieve your customer support, collect essential data, and noticeably increase product acceptance.

Optimize your team’s productivity and ensure sustainable growth for your business.

Would you like to know how?

We will be happy to advise you personally and provide you with a selection of best practice examples.


The benefits for you as a company are extensive and diverse, from stronger customer loyalty to increased sales. Mobilize your previously untapped potential – with an LXP for your customers & partners.

Yes, hiveQ can be extended with over 40 user languages, allowing you to deploy your learning platform internationally.

Thanks to its CI-compliant design, the entire platform can be integrated into your brand identity, thus strengthening the learners’ bond with your company in the long term. Create your own innovative, digital learning world for your customers & partners in your look & feel.

hiveQ has a comprehensive function to create extensive statistics and fully automated reports. Keep track of the behavior and needs of your customers and partners.

Yes, the complete payment processing can be done via the platform by integrating payment providers.

No, transferring customer data into the system is possible in different ways: via a CSV import or an interface to the CRM system.

Training can be made visible to specific target groups. For example, training can only be visual on the platform for a specific customer. Other customers will not see this training when they are on the platform.

This is possible in principle but depends on the visibility settings in the training itself. These must be adjusted accordingly in the administration.

Yes, the display of the offered training on the website is possible via an interface connection.


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