Your expert for customer & partner training
Pharmacy & Medical Technology

Training customers & partners in a legally compliant manner

Customer and partner training in medical technology and pharmacy is crucial to ensure the safety and effectiveness of medical products.

free & without obligation

These companies rely on solutions from IM|S

market leading


Organize courses and user groups more efficiently than ever. Create unique learning worlds with your look and feel.
Take your K&P training to the next level with hiveQ.


Learning media

Let our experienced creative team create your customer and partner training. Look forward to 3D media, virtual reality, 360° applications, WBT, and more!



Whether consulting, coaching, enabling, learning media creation, or expert services, IM|S offers a wide range of customer and partner training support.

Straumann Group SKILL
Your training, your design

A learning world with recognition value

Stand out from the crowd with quality, originality, and personality.

Create an engaging learning environment for your customers and partners with your look and feel.

Strengthen interaction and identification with your brand and create trust in your company and products.

Visually match your training site to your website for a seamless transition.

hiveQ offers you a wide range of customization options

Travel through your little universe – with hiveQ!

Successful companies rely on IM|S

Click on the image to view the use case

Click on the image to view the use case

Click on the image to view the use case

Content is King

Learning media that stay in the memory

Boredom was yesterday!

Whether immersive VR product training around the repair of one of your medical devices or short learning nuggets for the advanced training of your medical technology engineers – with hiveQ, there are no limits!

The powerful combination of LMS and LXP supports all common content formats and thus offers maximum freedom of choice.

Design your training courses as you need them.

Do you need support?

The IM|S is your reliable partner in any questions about learning media.

Reports & Evidence

Learning progress & documentation

The Learning Management System hiveQ enables you to track your target group’s learning progress through intelligent tracking tools.

Personalize your training offer according to the respective level of knowledge and ensure that each user group receives the information relevant to them.

Increase the efficiency of your training offering and meet your regulatory requirements in a time- and cost-saving manner.

The Learning Management System hiveQ offers fully automated report generation for legally compliant documentation of your training courses.

Central yet global

Around the world with hiveQ

Do your target groups speak different languages or come from different cultural backgrounds with their customs, norms, and legal requirements?

With the Learning Management Software hiveQ, localizing your training courses has never been easier. More than 40 user languages and further individualization options are available.

Control centrally and train globally!

Everything from one source

We are there when you need us

Do you have more than enough to do with your daily business, or do you need the required know-how?

Do you need support in particular areas, or are you seeking an all-around carefree package?

No problem!

As a full-service agency, IM|S knows how to adapt to individual needs and provide support in all customer and partner training areas.

Our specialist teams combine knowledge and expertise from over 20 years in software, didactics, media, and project management.

“The software solution of IM|S enables us to map all types of learning and furthermore the integration of eCommerce elements.”

Rainer Schlegel,
Straumann Group

Case study on SKILL from Straumann

Case study

Take a look behind the scenes

Would you like to get a first feeling of what working with the IM|S team looks like?

Then, feel free to download our case study on the Straumann Group’s SKILL training platform.

Free of charge & without obligation

Create impressive learning worlds and ensure legal security

With the leading Learning Management System hiveQ, you have all the tools to create a learning world for your customers and partners that will inspire them.

Relieve your customer support, collect essential data, and noticeably increase product acceptance.

Optimize your team’s productivity and ensure sustainable growth for your business.

Would you like to know how?

We will be happy to advise you personally and provide you with a selection of best practice examples.


The benefits for you as a company are extensive and diverse, from stronger customer loyalty to increased sales. Mobilize your previously untapped potential – with an LXP for your customers & partners.

Yes, hiveQ can be extended with over 40 user languages, allowing you to deploy your learning platform internationally.

Thanks to its CI-compliant design, the entire platform can be integrated into your brand identity, thus strengthening the learners’ bond with your company in the long term. Create your own innovative, digital learning world for your customers & partners in your look & feel.

hiveQ has a comprehensive function to create extensive statistics and fully automated reports. Keep track of the behavior and needs of your customers and partners.

Yes, the complete payment processing can be done via the platform by integrating payment providers.

No, transferring customer data into the system is possible in different ways: via a CSV import or an interface to the CRM system.

Training can be made visible to specific target groups. For example, training can only be visual on the platform for a specific customer. Other customers will not see this training when they are on the platform.

This is possible in principle but depends on the visibility settings in the training itself. These must be adjusted accordingly in the administration.

Yes, the display of the offered training on the website is possible via an interface connection.


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